New Initiative

Overview

When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents - and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.

Guest Stars

Kaliko Kauahi

Sandra Kaluiokalani

Kelly Schumann

Justine

Fred Melamed

Richard

Meagen Fay

Marilyn

Troy Metcalf

Blue Collar Customer

Clint Culp

Sadsack Customer

Amy Tolsky

Customer

Connie Schiro

Customer 1